Great service means happy customersat Silver Star Montréal.
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After reading the reviews, I was afraid I would have a similar experience especially being Asian. However, I met Frank Sparapani. I’ve had my previous cars with Benz Brossard & Benz Laval, but I can assure you that as long as Frank works here, he’ll be my only salesman for the rest of my life. There wasn’t one second where I felt I was being overcharged, « scammed » or seen as just another transaction. I felt that Frank really wanted what was best for us, he was transparent, sincere and showed a lot of integrity. This is the most important criteria for me. He gave a service that is incomparable, I had to praise him and talk about him to my closed ones.
Frank treated us with so much respect, while being super friendly. We saw how hard he is working and we are so happy our transaction was sealed with him.
Not only Silver Star, but Mercedes-Benz in general is tremendously lucky to have him working for them. We will be forever his client and we hope our closed ones will become his clients as well.
I hope the bosses at Silver Star will take note of Frank’s great work.
Frank Sparapani, the only person you need, trust me.
I had a truly excellent experience during my visit today.the service was top-notch, and i especially want to recognize and thank Mr .Pedro .
He was professional extremely helpful, and went above and beyond to ensure everything was handled perfectly.
Its employees like Mr.Pedro who make silver star stand out .Highly recommend this dealership for their great service and staff.
me and my family have been with this branch of Merc since like nearly 2 decades. They are polite, know their stuff, and when youre a loyal client they are very good with you. Im a merc-y girl since years and I highly recommend this branch, they are professional, nice, they make jokes, and answer any and all critical questions. Plus we have the best frame for the license plate with the silver star ⭐️
My experience was amazing at this dealership! From the second I walked in, I felt taken care of and welcome, with all of my questions answered. Farouk is beyond amazing and went over and above to make sure I was happy and satisfied with my purchase. I look forward to all of my future interactions and visits with this dealership and am so happy with my new SUV!! Thank you Farouk you rock!!!!! Seriously!
