![genuine parts]()
Mercedes-Benz Genuine Parts
Successful van ownership not only involves the right people servicing your vehicle, but the right parts as well. Mercedes‑Benz Genuine Parts fit perfectly and are manufactured with the utmost quality to safeguard reliability, durability, and safety.
![mercedes benz service 1]()
Factory-Trained Technicians
Certified technicians are factory-trained to service your van with the highest quality expertise, so you stay on the road for longer.
![24 hour roadside assistance]()
24-Hour Roadside Assistance
If you happen to experience an unexpected stop along the way, Mercedes‑Benz 24-Hour Roadside Assistance is always available to get you moving again. Give us a call and authorized personnel will be dispatched to your location to provide services like flat tire replacement, dead battery jumpstart, or fuel delivery should you happen to run out. Contact 24‑Hour Roadside Assistance at 1-800-387-0100.
1 Sign and Drive services (flat-tire change, battery jumpstart, and refueling) will be performed at customer's expense. 2 Every attempt will be made by Mercedes-Benz 24-Hour Roadside Assistance to aid a customer. However, the following circumstances may limit our ability to provide service: Restricted Roadway: Many provinces / cities have roadways in which they do not let unauthorized emergency road service in that area to assist. Acts of Nature: Due to heavy snowstorms, flooding, or other acts of nature, the ability to obtain service may be limited or in some cases, unavailable. In these cases, you may be asked to call 911. Vehicle Accessibility: Additional charges may apply for a breakdown location not reasonably accessible from a roadside location, as determined by our authorized technician or roadside service tow provider. These circumstances include, but are not limited to, parking garages that inhibit tow services' ability to access and retrieve disabled vehicles and vehicles at off-road locations.
